Declaration based on the Specified Commercial Transactions Act

1. Seller

Hiromori Inc.

2. Person responsible

Representative Director Akihiko Kondo

3. Address

〒108-0075

SOUTHPORT Shinagawa 6F, 2-12-32 Konan, Minato-ku, Tokyo

4. For contact

Customer service

E-mail: fanmachi@hiromori.co.jp

Reception hours 10:00-17:00 (excluding weekends, holidays, summer holidays and New Year holidays)

5. Website

https://www.hiromori.co.jp/

6. Sales and ordering period

Please check each product page.

Each product has its own ordering period and product delivery date, so please check the ordering page of each product before ordering (please note that orders cannot be changed or cancelled after they have been submitted).

7. Selling price of the product

Please check each product page.

8. Charges other than the product price

・Consumption tax: Unless otherwise specified, sales prices include tax.

・Shipping Fee: there is no separate shipping fee; it is included in the price or products are shipped free of charge. However, if you are unable to receive the product after it has been shipped due to your circumstances and it has to be reshipped, we may charge you the shipping fee from the second time onwards.

* We do not accept shipping to outside of Japan.

9. Payment methods

Credit card payment only

10. Payment period

[For All in type]

Once your purchase is complete, payment will be processed immediately.

* Since the debit date differs depending on credit card company, please check the debit conditions of your card or contact your credit card company directly.

[For All or Nothing type]

Once your purchase is complete, payment will be processed immediately.

However, for All or Nothing projects, if the project target is not reached and the project ends without reaching its goal, we give a refund at a later date.

* Since the debit date differs depending on credit card company, please check the debit conditions of your card or contact your credit card company directly.

11. Limited product quantity sales

For limited product quantity sales, we may refuse your order once the available quantity has been exceeded.

Whether or not a product has a sales quantity limit, is stated on the product page.

12. Product delivery time

Please refer to the product page.

13. Cancellation, return and exchange

Due to the nature of the products, we cannot accept cancellation of orders, exchanges, or returns of products due to customer convenience after an order has been placed.

We will only exchange a product if it is defective and all of the following conditions (a) to (c) are met. If there are circumstances that prevent us from exchanging the product, you may request a return and refund of the product, and we will comply with such request.

(a) It is a material product

(b) You informed us about defects or deficiencies in the product by sending an e-mail to our customer service at fanmachi@hiromori.co.jp within seven days of receiving the product.

(c) After contacting us, you promptly returned the product to the address designated by us (we will bear the shipping costs).

Unless otherwise specified in the product conditions (including Terms and Conditions), we will not take any action regarding defects or failures of products purchased from our company other than exchange as specified above.

14. Person responsible for advertising via internet websites, e-mails, etc.

Representative Director Akihiko Kondo

15. Email address if advertising by email

fanmachi@hiromori.co.jp

Ongoing Projects

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